Professional Services
Methodology For Success
The phrase “Professional Services” is casually thrown around by many service organizations, but here at IP Consulting, we take these words very seriously.

We are proud of the fact that our customers respect us enough to bring us into their most complex opportunities.  Just as remarkable is the relationships we maintain with our peers and partners who look to us and trust us to help them provide the best solution to their customer.

The reason they speak so highly of us is because of our project methodology:

Investigate
We start off every project by identifying your challenges and opportunities.  We listen to your needs and requirements.  We learn your business drivers – which are key to any project’s success.  We document what we gathered and clearly outline the scope of the project.  Our experience has shown us that that it is critical for all the stakeholders to agree on the final goal.
Plan
With a solid foundation built, we will analyze that information through the lens of the desired end result.  Because we have outlined your environment and identified clearly where you are today, we will architect a roadmap to show you how to get where you want to be tomorrow. We build the right plan for success.
Complete
“Getting it done” is our middle name.  We will execute the plan and make the deployment as smooth as possible while working with you to minimize the effects on your end users.  We will test the delivered solution to ensure the plan was completed.  We also train your personnel so they can gain productivity from day one.
Are you looking to make your next big project a shining success?  Minimize your risk.
When the project celebration is complete, we are just getting started!  We are not the average “rack/stack” guys that run out the door on day two.  We are business consultants that are focused on building lasting relationships.   We will work with you and your team to provide stellar support and continued coaching to align your strategic initiatives with the strategic use of technology.  Our goal is to help you maximize every dollar invested in IT.  That is what a trusted advisor is for!
Implementations
Eliminate Failure

At IP Consulting, we value project visibility and clear project milestones, reducing the risk of project failure or scope creep.

Our extensive experience means you can trust IP Consulting to design, specify, and implement solutions that not only fit your budget but also meet your business needs.
  • Accurate project scoping and costing
  • Requirements management
  • Reduced risk of project failure
  • Hands-on project management
  • Improved visibility into the project
  • Smooth handover
  • Extended, packaged tools to improve user acceptance and integration
  • End-user training
  • Simplified infrastructure quality assurance and maintenance post deployment
Upgrades
Lower Ownership Costs
By upgrading to the latest version CUCM, you will improve collaboration with easy access to rich video, voice, conferencing, and IM and presence technology that empowers people to engage and innovate — anywhere, on any device. Cisco has upgrade options and resources to ease the transition and best fit your business needs, including cloud deployment options. Take advantage of this unmatched experience through best-of-breed applications and devices that Cisco Unified Communications solutions have to offer. You’ll be able to create video conferences and get closer to customers fast.
Evaluate Your Readiness
This tool provides a quick assessment of your current Unified Communications environment including Cisco Unified Communications Manager, Unity Connection, Unity, IM & Presence, Contact Center, MeetingPlace, WebEx Meetings Server, Cisco Gateways, and Endpoints.

Note: For all other components and applications please contact your Cisco representative or Reseller. Based on the assessment, the tool will provide recommendations and customized upgrade procedures for migration to Unified CM version 9.1 or higher.

Access the online tool here: (AVAILABLE IN ENGLISH ONLY) http://tools.cisco.com/cucst/upgrade/index.jsp (Cisco.com Login Required)

Support
The Managed Network: A Vital Organ
The network plays a vital communications role in most businesses. Thankfully, we have the expertise to give you peace of mind. Our IP Consulting proprietary managed service plans include our help desk, technical staff, and customer service team. Cisco TAC has the highest ranked technical assistance resolution in the IT industry and we know when to bring them in and how to take the most advantage of all they have to offer.

By choosing an IP Consulting managed service plan, customers quickly discover the value of turnkey network monitoring. There’s no smarter way to reduce the number of minor incident reports coming from end-users and re-focus your tech team resources on business-building strategies.

Bring Us Onto Your Premises For Support
In need of on-premises support for your network, phone system, wireless, or other IT systems? Schedule IP Consulting’s experienced engineers for block time to bring your systems back to where they need to be. Just contact us and together we can decide what type of expertise and duration on-premise fits your needs.
Invest In Coverage
Many of our clients already leverage SMARTnet and Software Support Service (SWSS) which deliver huge advantages associated with equipment replacement and software protection of Cisco systems. IP Consulting takes this process a step further by monitoring the server environment and creating a “hands free” customer experience. By proactively monitoring networks, our expert engineers can identify and resolve network needs or issues before they ever get to the crisis stage.