We strive to give the more effective communication services.
Effective communication is a key to thriving in today’s world for a business. Having a reliable and efficient phone system is essential for connecting with clients, colleagues, or partners. That’s where you will need the best system to rely on.
IP Consulting Inc »
We have collaborated with Cisco to bring our clients the best possible IT solutions to help them become more efficient in their operations.
Benefits of Cisco Phone Systems
- Scalability
- Reliability
- Options to Customize
- Friendly User Interface
- Easy Integration
Cisco Solutions
Unified Communications Manager
One of the most popular Cisco phone systems is the Cisco Unified Communications Manager (UCM). UCM is a powerful call management system that offers organizations a complete solution for managing customer interactions. With features like call routing, queuing, and prioritization, UCM enables you to manage incoming customer calls and interactions more effectively, ensuring that each customer receives the best possible service.
Cisco UCM offers advanced reporting and analytics tools, which allow you to track and monitor your call center’s performance in real time. This helps make effective decisions about improving customer service and driving better business outcomes.
Unified Contact Center Express
We also bring our clients a unique tool from Cisco, the “Cisco Unified Contact Center Express” (UCCX). UCCX is a comprehensive customer service platform that offers businesses all the tools and resources to manage customer interactions. With features like IVR (Interactive Voice Response) and ACD (Automatic Call Distribution), UCCX enables you to manage incoming customer calls and interactions more effectively, improving your customer experience and increasing your agent productivity.
TelePresence
Cisco TelePresence is a state-of-the-art video conferencing solution that lets businesses connect with their colleagues, clients, and partners in real time, regardless of location. With high-definition video and audio, Cisco TelePresence provides an immersive experience that makes it easier to build relationships, make decisions, and solve problems.
In addition to the products and tools we offer, we also provide a range of repair and support services to ensure your business is always up and running. Whether you’re facing a technical issue, need assistance with a software upgrade, or just need assistance getting the most out of your phone system, IP Consulting Inc’s team of experts is here to help.
So if you’re looking for a well-founded and innovative communication solution for your business, look no further than IP Consulting Inc. With our collaboration with Cisco, we can offer a wide range of products and services, commitment to customer satisfaction, and a team of experts; you can trust that your business is in good hands. Contact us today to learn more about how we can help you improve your communication and drive better business outcomes.