The service your community
depends on, always on.
Utilities keep the lights on, the water flowing, and the community running, so the technology behind them can never be an afterthought. For 20 years IPC has helped Michigan utilities run secure, reliable, and compliant operations, fully managed or right alongside your team, so you can focus on the service people count on.
A 30-minute conversation with an IPC expert, no obligation. We review your environment, reliability, and compliance posture and give you an honest read on what to fix first.
A structured professional engagement that follows the Clarity Conversation. We validate the findings, map every gap and risk, and build a prioritized roadmap you can act on.
What every utility's technology must deliver
Reliability, security, and compliance, all at once, for a service your community cannot live without.
An outage affects an entire community, not just an office. We keep the IT behind billing, dispatch, monitoring, and daily operations resilient and recoverable, with tested failover for the day something breaks.
Utilities face ransomware and nation-state threats aimed at essential services. We bring 24/7 monitoring, network segmentation, and layered defense sized for a utility, not an enterprise budget.
From critical-infrastructure security practices to CJIS for shared public-safety systems and PCI for billing, utilities answer to real oversight. We operate inside these standards and document everything.
The gaps we close for utilities
Most utilities come to us carrying some version of these three. We take them off your plate.
A clear path for your utility's technology
The same structured methodology IPC applies across every engagement, brought to your utility. You always know where you stand and what comes next.
We review your IT and operational technology environment, security posture, and compliance gaps, and give you an honest picture of where you stand.
You get a prioritized roadmap and a managed-services plan scoped to your operations, your reliability targets, and the oversight you answer to. We guide every step.
We run and monitor your environment around the clock, keep you secure, compliant, and recoverable, and review your goals and roadmap with you all year.
We hold the standards your regulators check for
Most MSPs do not operate in regulated, critical-infrastructure environments. We have spent 20 years inside them, serving Michigan utilities and public agencies.
We treat utility IT with the resilience, segmentation, and monitoring essential services demand, not a generic break-fix approach.
PCI-aware handling of resident payment data, with systems built to keep you compliant without slowing operations.
We serve Michigan utilities and municipalities and understand the regulatory and operational realities you live with.
Everything documented and explained plainly, so you are ready the moment a regulator or board asks.
A security-first partnership since 2017.
In 2017, an unreliable network provider raised real security concerns and left the City with a phone bill exceeding $15,000 a year. Later, the City wanted to adopt AI safely but didn't know where to start.
A security-first VoIP transition, keeping the environment secured even through supply-chain firewall delays, then a governed Navigate AI program built around a real field-crew routing workflow.
Phone costs cut roughly in half, security risks mitigated, and a governed AI platform now in place, a partnership the General Manager calls foundational to the utility's future.
Which Navigate solutions fit your utility?
The Navigate solutions utilities rely on most. Select any service to see the full details.
Proactive managed IT, fully or co-managed.
24/7 SOC monitoring and layered defense.
Backup, immutable copy, tested recovery.
Managed GRC across CJIS, CMMC, HIPAA, NIST.
Governed AI adoption, 70+ models, SOC 2.
Cloud migration and infrastructure refresh.
Why utilities choose IPC
Two decades serving Michigan utilities and public agencies. We understand reliability demands, regulatory pressure, and the operational realities you live with.
We treat essential-service IT with the resilience, segmentation, and monitoring it demands, from experience, not from a template.
Run IT entirely or extend your existing crew with depth and 24/7 coverage they can't staff alone. Same standard of care either way.
A flat, scoped monthly investment that fits utility budgets and rate realities. No surprise invoices, no emergency spend.
Not PE-backed, not chasing an exit. Every decision is driven by what is right for your utility. That is why our retention rate is 98%.
You reach experienced engineers who already know your environment, not a script-reading queue. Every escalation reaches someone who can actually fix it.
Utility IT, answered honestly
Ready for IT as dependable as your service?
Start with a Navigate Clarity Conversation. 30 minutes, no cost, no obligation. An honest read on where your utility stands and what to fix first.
A 30-minute conversation with an IPC expert, no obligation. We review your environment, reliability, and compliance posture and give you an honest read on what to fix first.